We woud love to hear from you.

Land Line:
031 1000 935
Office Hours:
08h00 to 17H00 Monday to Thursday
08H00 to 11h30 and From 15h00 to 17h00 on Friday

phone 031 1000 935

email info@web4u.co.za

Sunday, 22 April 2018 13:06

How to Access Joomla Login Screen

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To login to Joomla 3 and access your administrative panel, you need to open your browser and navigate to http://mydomain.com/administrator. On this page, you will find a login screen, where you need to enter the username and password you've chosen during the Joomla 3 installation process.

Sunday, 22 April 2018 13:05

Edit an Article

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Step 1

Go to the Administration Panel and login using your username and password, which must have permission to edit Articles.

Step 2

Navigate to an article either via Site/Control Panel/Article Manager or Content/Article Manager. Find the page you want to edit. As the number of articles on your site grows, use the search filters and drop down menus to narrow the search.

Step 3

The editing screen appears when the article is opened.
Scroll down the screen to see the full extent of the editor.
When you have done some editing, click on Save or Save & Close. The Close button reverts to the previous information if you do not click on Save first.
When you Save & Close or Close, you are returned to the Article Manager.

Sunday, 22 April 2018 13:04

How do I access my cPanel?

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You can get to your control panel by going to http://www.yourdomain.com/cpanel/ or http://www.yourdomain.com/cpanel.

Your cPanel can also be accessed from the Client Area (http://www.yourdomain.com/my/).
1. Click "My Hosting Packages"
2. Click "View Details" for the hosting account.
3. Click "Login to cPanel"

cPanel is a server control panel for your "YOURWEBSITE.COM" web account. It allows you to make modifications and customizations to e-mail accounts, ftp and has access to many other additional tools to help you develop, manage and maintain your web site along with 2 types of web site statistic programs. The cPanel is a kin to STARTLOGIC's (vDeck3.0) but a real-world panel. Not like an AOL thing, or made for kids or grandma's to use. Its a pro web server interface used all over the world in 80% of all LINUX servers. The (cPanel) login can be accessed through your (client area)  http://www.yourwebsite.com/billing/whmcs/index.php or you can always use (as the pros do) replacing "YOURWEBSITE.COM" with your website name http://www.yourwebsite.com:2082  notice the (:2082) or http://www.yourwebsite.com/cpanel  notice the (/cpanel). The last two examples are direct server port access points. To access your cPanel directly, you will need your server user name and password. The one that was originally emailed to you upon sign up for web hosting.

Email Accounts:
You will need to add  email accounts to your own email client if you choose not to use our email client interface such as "Hored" or "SquirrellMail". You change all email, passwords through the cPanel under each specific email account. The same goes with all other email accounts. You will have control over all email accounts and passwords from your cPanel.

Our Webmail interface allows you to check your email from any web browser as opposed to a desktop mail application such as Outlook Express or Thunderbird that is computer specific. This means that you can check your email from any web browser that has an Internet connection. Please make sure to log out when checking your email on public computers so that other people cannot read your email. You can check the webmail for any account by logging into https://yourwebsite.com:2096 notice the (:2096) with the full user name (This email address is being protected from spambots. You need JavaScript enabled to view it.) and password for that email account.

Most email names should be self explanatory like .... This email address is being protected from spambots. You need JavaScript enabled to view it.  goes to the newsletter person, but This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it. could be set up during special events to forward guest requests and questions to the correct person's who is different most every time.... so we recommend an email forward be set up so as to never expose the persons real email address for security reasons.

Security of email addresses are most important. Your hosted email addresses can be easily added or removed through the (cPanel) but most individuals have a lasting relationship with their private email address. Simple email addresses are easy for an individual to always use such as This email address is being protected from spambots. You need JavaScript enabled to view it.if you want to send newsletter information to a client and This email address is being protected from spambots. You need JavaScript enabled to view it. if you need to send guest information about your upcoming Expo and so on. A real no-brainier! Consistency counts.

Sunday, 22 April 2018 13:01

Creating Backups

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What are Backups?
Backups allow you to download (to your computer) a zipped copy of either you entire site (your home directory, databases, email forwarders configuration, email filters configuration) or one of the previously mentioned parts of your site. These are not automatically scheduled backups. Automatically scheduled backups need to be enabled by the server owner / administrator.

You can backup and download the following:

  • Full backups

  • Home directory backup

  • MySQL database backup

  • Email forwarders or filters backup

You can also restore the following:

  • Home directory backup

  • MySQL database

  • Email forwarders or filters

Creating A Full Backup

A Full Backup will allow you to create an archive of all the files and configurations on your website. You can only use this to move your account to another server, or to keep a local copy of your files. You cannot restore Full Backups through your cPanel interface.

1. Click on the "Download or Generate a Full Backup" button.

2. Set the following:

    • Backup Destination - Select the location where you want to save the backup copy. Your choices include:

      • Home Directory

      • Remote FTP Server

      • Remote FTP Server (Passive mode transfer)

      • Secure Copy (scp) - NOTICE! If you choose the Secure Copy (scp) option, continue with the "FTP/SCP Settings," otherwise, move on to Step 3 below.

FTP/SCP Settings

  • Email Address - Enter the email address where cPanel can send a confirmation email to you when your full backup has been created.

  • Remote Server (FTP/SCP only) - Enter the name of the remote server (host name, IP address) where you are sending your backup file.

  • Remote User (FTP/SCP only) - Enter the username of the remote server login where you are sending your backup file.

  • Remote Password (FTP/SCP only) - Enter the password of the remote server where you are sending your backup file.

  • Port (FTP/SCP only) - Enter the port of the remote server where you are sending your backup file.

  • Remote Dir (FTP/SCP only) - Enter the directory name of the remote server where you are sending your backup file.

3. Click on the "Generate Backup" button.

4. You will see the following statement:

"Once the full backup of your account has been completed you will receive an email message to the address you specified EMAIL_ADDRESS"

5. After you receive the confirmation email, click on the "Go Back" link. You will see an entry in the "Backups Available for Download." You can download the backup file at any time.

Sunday, 22 April 2018 13:00

Becoming Familiar And Navigating Around in CPanel

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Lets learn about cPanel, and how to navigate it's many pages and functions. Making sure that your cPanel works at its best and set up just as you want it. This tutorial will assume that you are logged into your cPanel. If you are having trouble doing that, please see the tutorial named "How to Login to cPanel".

One of the first things you should do is go to Preferences, and click on Update Contact Info. It is very important that you keep that information up-to-date so that you can receive any important email from your hosting company.

You can go to the top of the left column, and check out the Switch Theme pull-down list. From here you can easily change how your cPanel looks by changing the theme, but it does not change the way it works.

The Switch Account drop down list. You will find this list on top of the right column. If you have more than one account, this list will show you which account you are currently controlling with cPanel, and you can switch accounts here.

Stats. Scroll down, and on the left you can see important information about the account. For example, it will show you how many email account you have, and how many you are allowed with your hosting account. It will give your bandwidth usage, show your home directory, and so much more. Scrolling down further, you will find information about the operating system, php version, the MySQL version and more.

The last stat is Server Status. Click on this link and it will take you to a page that will show you how the server you are on is performing. Green lights mean the server is performing properly. Click the Go Back link to exit.

Now let's look at the right side of the cPanel screen. The right side includes icons grouped into specific boxes. These icons allow you to do specific tasks within cPanel like checking your webmail, setting up databases, setting up email addresses and auto-responders.

At the very bottom of the page is a link called Documentation. Documentation is the link to a comprehensive cPanel Manual where you can learn all there is to know about cPanel. This manual contains information about all the features of cPanel, and has sections on everything from common questions to something from every section in cPanel. It is always available from the home page of your cPanel.

Something new in this version of cPanel is that you can rearrange the windows to suit your needs. For example, if you would like to have the window titled Mail on the top, you can move it by simply dragging and dropping the window where you want it.

This ends the tutorial. You should now be more familiar with cPanel and some of its features. To learn more, you can return to the cPanel Documentation link at the bottom of the cPanel main page.

You can now exit cPanel by closing your browser, or by using the Logout button in the upper right corner. Remember, if you are using a public computer, ALWAYS Logout of cPanel before closing due to security reasons.

Adding a new product to our store will be the next step In our VirtueMart for Joomla 3.x tutorial series. In this tutorial, we will show you how to add a new product to your VirtueMart store.

Steps for adding a new product in VirtueMart:

Step 1: Log into your Joomla Dashboard

Step 2: In the top menu, hover over Components and click VirtueMart

Step 3: Click the Products icon and Click the New button in the top right menu

Step 4: There are many options you can enter when setting up a product. For our example, we will enter the following basic details: Product Name, Product Category, and Cost Price.

Step 5: You will also want to click the various tabs at the top so you can modify the product even further, for example adding a product image and description.

Step 6: When you are finished configuring the details of your new product, click Save in the top right menu

Step 7: You have succussfully added a new product to your VirtueMart store in Joomla 3.x! When you browse your store, you will now find your new product.

Sunday, 22 April 2018 12:56

How do I create an email account?

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How to setup a new email account in Outlook, or Outlook Express:

(1)  Open your email client program Outlook, or Outlook Express.
(2)  Under the top menu bar go to the "TOOLS" menu then go down to "Accounts" and click there.
(3)  In the opened Internet Accounts window click the tab of "Mail" then click the "ADD" tab then click "Mail".
(4)  This opens the Internet Connection Wizard window called "Your Name".  In this window enter your display name (the name that will appear in your emails "FROM" field. (i.e.; from Sales, or Sales Department) then click "Next".
(5)  This opens a window called "Email Address" enter your return email address (the one that will be returned to you if replied to) the same one then click "Next."
(6)  This opens the  "Email Server Names" window the default setting of "POP3" server should be selected.  In the incoming mail server box, type your default server address (previously supplied to you).  In the outgoing mail server box, type your default server address (previously supplied to you). Then click "Next."
(7)  This opens the "Mail Login" window, type your email account address (previously supplied to you) in the  "Account name" box. Then in the password box, type your password (previously supplied to you). Be sure the box for "Remember password is checked". Leave the SPA un-checked, then click "Next."
(8)  You are finished, click "Finish"

Now you can send or receive any emails with the address you have just entered into your Outlook, or Outlook Express email client.

This is normally caused by one of two things. Either your email client does not have authentication turned on for sending mail to the outgoing mail server or your ISP is blocking your ablity to send email to 3rd party mail servers. Make sure you have the authentication turned on and if you still can not send email please contact your ISP to see if they block your ablity to send outgoing email on port 25. You can try changing port 25 to port 587, we have enabled port 587 as a work around for this issue.

Sunday, 22 April 2018 12:47

How to edit a newsletter

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Step 1:

Login to your Joomla back-end go to ACY mailling - click newslette


Step 2:

Select your newsletter


Step 3:

On select this is what you should see.


Step 4:

Scroll down to view current selected newsletter.
Your newsletter is brokenup in block, on mouse over the sellected area editing section will appear.


Step 5:

Now you can edite content , images and more

Step 6 :

On completing the edite you can click the save button


Step 7:

To preview your updates click the preview button


Step 8:

In the preview window you can also send a test email to view the newsletter in your mail application.